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Oct
05If you want to communicate appreciation to others that is perceived as authentic, we have identified four core conditions that need to be met. Team members will feel valued when appreciation is communicated: 1. Regularly. What is ‘regularly’? It varies depending on the work setting, the frequency of interaction between co-workers, […]
Aug
06We love this book from Patrick Lencioni. It sums up nicely lots of the work we do when we are coaching teams:
Aug
02This is a great little article from culture-agency.com, who have summed up so well that being kind is the way to go… Kindness has historically not been a term immediately associated with business. In fact, one might argue that such a soft word is counter-intuitive to winning, which (at least […]
Jun
10Empirical research from the I-Opener Institute, involving 9,000 people from around the world, reveals some astonishing findings. Employees who report being happiest at work: Stay twice as long in their jobs as their least happy colleagues Spend double their time at work focused on what they are paid to do […]
May
22The corporate world and improvisational comedy may seem like odd bedfellows at first, but the two actually share a lot in common. In fact, the tenets of improv are being increasingly used to teach real-world skills for business success. “Business and comedy have overlap in that you’re always listening […]
May
20International Networking Contrary to what people sometimes assume, not everyone across the world networks the same way. As a result, trying to build overseas relationships can often feel like sailing across the Pacific with a blindfold — regardless of whether you’re a first-time entrepreneur or seasoned executive. What can business leaders […]
Aug
28Leaders are placed under a tremendous amount of pressure to be relatable, human and … nice. Many yield to this instinct, because it feels much easier to be liked. Few people want to be the bad guy. But leaders are also expected to make the tough decisions that serve […]
Aug
21The UK’s biggest ever online test into stress, undertaken by the BBC’s Lab UK and the University of Liverpool, has revealed that rumination is the biggest predictor of the most common mental health problems in the country. A bit of self-reflection can be a good thing, say psychologists. But just […]
Aug
11Managing people is never easy, but when the animosity between two of your direct reports escalates to the level of hatred, how do you minimize the drama and keep your team on track? Before you call for a professional mediator, remember that this is a fundamental part of your job as […]
Aug
04The is an old adage, ‘Do unto others as they do unto you.’ This may seem sage advice, however it does make the assumption that there is a underlying general understanding. The most ordinary thing in the world is to see things through your own eyes. The most extra-ordinary […]
Jul
21What is intercultural communication competence? The ability to adapt one’s behavior toward another person in ways that are appropriate to the other person’s culture. The six stages of intercultural communication competence and how they work. Stage One-Denial Person denies that there are other cultural approaches to behavior beyond that […]
Jul
14Too often in my professional life I was told there was no room in business for emotions. I came to believe it with time. And yet, there was always a side of me that was frustrated with this concept – with management’s tendency to silence emotions, ignore or try to […]
Jul
10transactional analysis Eric Berne’s Transactional Analysis – TA theory development and explanation Please note: The technical content of this article has been authored/provided by different experts in Transactional Analysis, notably Anita Mountain and Chris Davidson of Mountain Associates. Authors/originators are indicated throughout the article. Where you use these materials […]
Jul
03Three Ways to Deal with a Passive-Aggressive Colleague It can be incredibly frustrating when a co-worker agrees with a plan of action, only to go off and do his own thing. This type of sabotage is all too common and can make it difficult to achieve your goals. When you […]
Jun
12I recently came across some articles on workplace bullying at management-issues.com. I was especially interested in the features about bullying managers since, for some time, I have been tracking the demise of tyrannical leaders. And yet there they were: short articles with headlines such as, “Battling against a bad boss” […]
Jun
09Email correspondence is not as straightforward as it seems. Although it can be a helpful and effective way to communicate with colleagues and clients, it can also be unhelpful and annoying. Below are 10 tips for effective email communications. Be clear and specific! Most of us have way too many emails […]
May
27“No job is more vital to our society than that of the manager. It is the manager who determines whether our social institutions serve us well or whether they squander our talents and resources.” – Henry Mintzberg According to traditional management theorists (Henri Fayol and others), managers plan, organise, execute, coordinate and control. […]
May
20The Expert – Funny business meeting illustrating how hard it is for an engineer to fit into the corporate world! Starring: Orion Lee, James Marlowe, Abdiel LeRoy, Ewa Wojcik, Tatjana Sendzimir. The Expert (Short Comedy Sketch) from The Bridge on Vimeo.
Apr
28A video decoding Indian headshakes has gone viral, attracting over a million hits in a week. What does its popularity tell us about the way Indians see themselves? “A lot of people might find it strange,” says Paul Mathew. “But if you are born in India, as you grow up, […]
Apr
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